UNITED UTILITIES PR14 BUSINESS PLAN

Throughout AMP6, United Utilities took the decision to build a much deeper understanding of the customer base we serve, and our level of customer participation increased five-fold compared to PR United Utilities Water Limited has today submitted its business plan covering the period. Our regional supply-demand surplus has historically meant that there has not been a strong water resource driver to reduce leakage beyond the sustainable economic level, however we recognise there are wider benefits to leakage reductions and have therefore set a target to deliver a 15 per cent reduction by the end of AMP7. It enabled us to work on where we could best identify efficiencies, and where our culture of constant innovation could help drive greater value. To mitigate the impact of this on customer bills, we have also re-profiled revenues to ‘flatten’ the profile of key ratios over , and hence minimise the required level of PAYG advancement. Delivering this for our customers will also mean that average bills will be around 14 per cent lower in real terms in than they were 15 years ago in , whilst service standards and environmental quality continue a path of significant improvement.

These significant savings are achieved through innovations applied in AMP6 and planned for AMP7, market testing our cost base and a better challenge of needs both internally and externally with our quality regulators. Data tables and models. Depreciation determined by RCV run-off and post depreciation. Final proposed bill profile including Manchester and Pennines Resilience project. We support the wider application of financial incentives to performance commitments and have applied financial incentives to almost all our measures, with most subject to both outperformance payments for stretching performance and underperformance penalties. Capital expenditure and RCV. Search the Ofwat site.

United Utilities – Behind the scenes in developing a fast-track business plan

A great team of committed people. Depreciation determined by RCV run-off and post depreciation. We are cutting bills utillities that they will be lower in real terms in than they were 15 years ago, whilst also delivering higher standards of service, increasing resilience, delivering innovation and investing for the long-term.

united utilities pr14 business plan

Capital expenditure and RCV. We have designed a package of performance commitments, targets and incentives that covers all aspects of service and environmental performance that are important to customers and stakeholders and that incentivises innovation busimess our operations. The economic regulator of the water sector in England and Wales.

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united utilities pr14 business plan

This is consistent with the approach we adopted at PR14 although the adjustment required for AMP7 is significantly lower than the amount advanced in AMP6. Although we have assessed that certain sub-elements of the appointee cost of capital are, on an individual basis, set at the very low end of or even below an acceptable range, we have been able to adopt the Ofwat early view WACC on an overall basis, as part of the risk and return balance and price control package set out in our full business plan document.

United Utilities PR19 Business plan data tables – June – Ofwat

We are excited about what it means for AMP7 and beyond and we are confident that this is a very high quality and ambitious plan, rich in content, with a compelling proposition of bill reductions and service improvements. Reviewing the first year of the business retail water market. In many ways, we are already leading the way for the industry in the areas of operational, corporate and financial resilience and our plan sets out how we intend to raise the bar even further.

united utilities pr14 business plan

United Utilities Water Limited has today submitted its business plan covering the period. Gaynor Kenyon – Corporate Affairs Director. The table below shows the impact of these adjustments on average customer bills: The webcast can be accessed at unjted following link: We recognise the importance of dividends to our shareholders, bysiness our United Utilities Group PLC dividend policy will not be decided by the Board and announced until we have received our final utiligies.

This target is stretching, but one that we think we have a good opportunity of achieving. The table below shows a reconciliation between the wholesale total expenditure totex programme in AMP5 and that in our AMP7 business plan submission: Becoming a new supplier. We are committed to our long-term strategy to embrace Systems Thinking in how we run our services, as we believe this provides the right platform to deliver best quality service at the lowest sustainable cost.

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United Utilities – Behind the scenes in developing a fast-track business plan – Ofwat

Delivering this for our customers will also pr1 that average bills will be around 14 per cent lower in real terms in than they were 15 years ago inwhilst service standards and environmental quality continue a path of significant improvement.

We support the wider application of financial incentives to performance commitments and have businesa financial incentives to almost all our measures, with most subject to both outperformance payments for stretching performance and underperformance penalties. We have adopted the common performance commitments proposed by Ofwat and have developed a comprehensive set of bespoke commitments, reflecting the results of our customer research.

It enabled us to work on where we could best identify efficiencies, and where our culture of constant innovation could help drive buxiness value.

United Utilities Group PLC (LON:UU.)

We are proposing a This is a strong value for money proposition, which research shows over bjsiness per cent of our customers support, and which we are committed to deliver. Water Industry Act cases. We will be hosting a webcast presentation for investors and analysts starting at Because one thing PR19 has reinforced with me is that creating a successful business plan is a plwn process, one built on ongoing engagement with customers and a continual stream of insights to consider.

Utilitifs tables and models. Who we work with. Overall cost of debt RPI real. This announcement and the associated presentation will be available at: We have significantly reduced leakage over the last 25 years and have met our leakage target for over a decade.

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