Struggling to pay your bill. Further to our accepted final determination of our plan from Ofwat in late this plan reflects any updated changes that have been agreed. Supplier Queries Existing supplier? Reviewing the first year of the business retail water market. Working with our regulator — consultation responses The Water Services Regulation Authority, also known as Ofwat, is the water industry economic regulator.
We have spoken to over 8, customers to understand what aspects of our water and waste water service are important and how our investment over the next five years and beyond should be prioritised. Our land and property. Blueprint is about being honest, keeping our promises and listening to all our customers. As part of its role, Ofwat produces process and policy documents which they ask water companies to comment on. The next price review will be held in PR19 and we have already started planning for it. Sludge is a by-product of the treatment of waste water.
Our approach to stakeholder engagement Here you can find out how we can engage with stakeholders.
Ofwat concerned with draft business plans from water firms
yorkshure As part of the price review process, we must submit a plxn plan that is assessed by Ofwat. We published our initial assessment of plans on 31 Januaryand will make our final decisions in December We will republish our PR19 plan once we have received our final determination in December Yorkshire Water action tracker Download our Retail Household Business Plan.
Our customers have helped shape our plan through the many businews projects we have undertaken; from highlighting their priorities for the next five years through to expressing their support for our business plan.
Working with our regulator — consultation responses The Water Services Regulation Authority, also known as Ofwat, is the water industry economic regulator. Our vision for the future This part of our Blueprint describes our vision and the future direction of the company over the next 25 years.
Download Ofwat final determination here. Corporate governance and structure. Investment near you Find out about investment in the Yorkshire region. We pan spoken to over 8, customers to understand what aspects of our water and waste water service are important and how our investment over the next five years and beyond should be prioritised.
Our Customer Promise Providing excellent customer service is at the heart of our business. We have not validated the data provided Bills: It’s made up of three simple ideas that define how we approach the things we do as a business, both with our customers and our colleagues. You might be interested in these articles. Sustainable accounting and the six capitals.
Submit a businezs reading. Supporting documents and appendices.
Our reports Regulatory information and performance reports. What companies proposed and we have assessed Data was presented and submitted by each water company to Ofwat on 3 September We’re putting you at the heart of our business.
At PR14 Ofwat introduced a number of incentive mechanisms that had the potential to reward or penalise companies where they out or under-performed against agreed targets for improving performance for customers, and mechanisms that shared with customers benefits from efficiencies achieved or consequences for legitimate additional costs required in the delivery of services.
Download our full plan here Final determination from Ofwat Our plan was agreed with Ofwat at the end of details of which can be seen in the below document. PR14 Reconciliation and Accounting for Past Delivery A key part of the price review PR19 is the assessment of the performance Yorkshire Water has achieved over the period, and the calculation of adjustments and incentives to take account of that performance against the mechanisms that were put in place by our economic regulator, Ofwat, at the price review PR14and confirmed within our PR14 Final Determination.
As part of its role, Ofwat produces process and policy documents which they ask water companies to comment on. This document is intended to inform interested parties how we have approached creating a bioresources price control. Daily use per person: Stakeholder engagement case studies. Request a copy bill. We get it right first time 3.
Business plans – Ofwat
To enable a market to be developed for bioresources in England and Wales, Ofwat require all the water companies who treat sewage to categorise bioresource activities. How we supply safe drinking water to a growing population and deal with waste water too. Our codes of practice.